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| Basic Information | ||
| Interface / Port | USB Male & 3.5mm Female | |
| Other Features | Stereo audio output; Aluminum unibody case; USB 2.0; Chipset ALC4030; 3.5mm TRRS female headset connector | |
| Warranty Information | ||
| Warranty | 1 Year | |
The UGREEN CM383 (Part No: 80864) is a practical USB 2.0 audio converter designed to add a 3.5mm TRRS audio-in/audio-out interface to compatible devices. If your PC or gaming setup has a missing, damaged, or unreliable sound card/audio jack, this adapter helps you regain audio functionality without replacing internal hardware. With its aluminum unibody case, it’s built for everyday portability and stable connection during daily use.
This audio converter features a USB-A male connector on one side and a 3.5mm female TRRS headset connector on the other. It is intended for use with headphones and headsets that use a 3.5mm TRRS interface. The adapter supports audio output in stereo mode and is compatible with devices such as PC, laptops, and gaming consoles including PS4/PS5, as well as operating systems listed in the product details (Windows XP, Windows 10, Mac OS X, Linux, and PlayStation 4).
Important compatibility notes: It does not work with headsets that have separate 3.5mm ports for headphone and microphone. Also, the USB interface on PS3 does not carry audio signal, so this USB audio adapter does not work with PS3. For PS4/PS5 use, the left and right channel output may be reversed due to the adapter’s sampling rate being higher than the console’s sampling rate.
UGREEN CM383 uses an external sound adapter chipset (Chipset: ALC4030) and is described as adopting Advanced C-Media IC technology for optimal sound quality and device performance. The adapter is set up for stereo sound effect output mode, making it suitable for listening to music, watching videos, and using voice chat with compatible TRRS headsets. Compared to relying on a failing internal sound card, an external USB audio adapter can be a simpler, lower-cost way to restore audio functionality quickly.
The aluminum unibody case is designed to provide durability and a more solid feel during plugging and unplugging. This is especially useful if you frequently move between a desktop setup and a laptop, or if you want a compact audio solution for home, office, or gaming stations. The product is supplied as the Ugreen CM383 Audio Converter with a 1-year warranty.
Package content includes the Ugreen CM383 Audio Converter. The warranty provided is 1 Year, and the country of origin/assembly is China. For buyers in Bangladesh, the price of Ugreen CM383 Converter starts from 870 (price may vary based on customization and product availability), making it a budget-friendly option for users who need reliable stereo audio through USB.
Before purchasing, confirm that your headset uses a single 3.5mm TRRS connector (not separate headphone and microphone jacks). If you plan to use it with PS3, note that it won’t carry audio signal through USB. For PS4/PS5, be aware of the potential left/right channel reversal mentioned in the product details. If your goal is to bypass a broken sound card or audio jack and get stereo audio back quickly, the UGREEN CM383 is a straightforward solution.
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